F.A.Q.

Frequently Asked Questions

What's the procedure?

What process is better for me, Screen Printing or Digital (CMYK)?

What does four colour process (CMYK) mean?

What kind of materials can you print on?

What is the delivery time for my labels

Can I print a spot PMS colour digitally?

What are unwind directions and how do they affect me?

What's the largest size you can print?

Can we have our labels numbered?

How will they come - Sheet or Roll?

Answers

Everything you need to know...

What's the procedure?

Your job will follow our system something along these lines;

Paperwork first - We will confirm all costs & verify details to you in writing.

Order - upon receiving your order and artwork, or artwork instruction, we check it to our specifications and raise the relevant internal paperwork required for us to produce.

Artwork approval - we will produce the artwork as per your instruction and send it to you as a PDF for you to approve prior to production. This will happen even if you gave us the artwork. We do this as the approval process is about more than the artwork itself - we also confirm materials, colours, quantities etc.

Production - Once we have your approval, your job is then scheduled into production. When complete we will send an invoice prior to your goods being despatched.

What process is better for me, Screen Printing or Digital (CMYK)?

This really depends on the application your label is going on and what you require them for.
Screen printing is more durable & resistant to some chemicals, so it is commonly used for outdoor applications.
Digital labels (CMYK) are perfect for any application where your product is used indoors or for short term outdoor use.

What does four colour process (CMYK) mean?

What kind of materials can you print on?

Digital: Our most popular material is White BOPP (a polypropylene label stock that is waterproof and impervious to oils, creams etc).  We also carry Clear BOPP, and of course paper. Other materials are available, upon request. 

Durable: Our most popular material is White Vinyl, closely followed by White Polyester. We also stock both types in clear. Special finishes, such as matt or brushed silver are available in polyester.

What is the delivery time for my labels?

Digital: Our normal turn around time is five working days (from proof approval) providing we have the die and material on hand.  Many jobs are printed and shipped in just 3-4 days from proof approval. 

Durable: As these jobs are generally a little more involved we require longer to produce them. Allow up to ten working days (from proof approval).

This time will vary depending on the quantity and technicality of your job. We will confirm a scheduled delivery date with you at the time of your order for each job that you place.

Can I print a spot PMS colour digitally?

Not currently. Our HP-Indigo press uses a "four colour process" (CMYK) build.  While we cannot print an actual PMS spot colour, we can print a close approximation to the colour.  If your job is colour critical, it may pay to speak with us about a press proof prior to production.

What are unwind directions and how do they affect me?

Unwind directions are an industry term that dictates how the rolls of labels are produced - so that the labels are facing in the right direction on the roll at the time of application.  It's usually only important to specify an unwind direction when the labels are going to be machine-applied to the end products, and it ensures that the applicator is receiving and dispensing the labels in the right direction for the container (bottle, jar, etc) they're being applied to.  If you're intending to hand-apply each label, unwind direction usually isn't important. 

See the downloadable PDF at the bottom of this page for a more visual explanation.

What's the largest size you can print?

This depends on the machine we print your job on. We can screen print sheet materials up to 1000 x 800 mm, roll form materials at 250mm wide x approx 200mm deep and digitally up to 1300mm x any length (rolls of materials vary in length, but can be up to 50 metres).

Can we have our labels numbered?

We have the ability to number labels produced in roll form. We are able to insert a sequential number only, a sequential barcode only, or a sequential barcode which includes a human readable number.

How will they come - Sheet or Roll?

This will depend on the type of job we are producing for you. Larger work (say A4 size) and Resin Badges will invariably be produced as a sheet type job, so would be presented as either sheets, strips and single pieces. Jobs produced on roll form equipment is presented on rolls of various amounts of labels, dependent on the order quantity.